We support shipping to the USA, Canada, Australia and New Zealand and use carriers with various delivery options available. Please note the posted shipping time frame in the checkout procedure may vary in extraordinary circumstances.
To check the status of your order, contact us at firstname.lastname@example.org for updates and further information.
Our policy lasts 30 days from receipt of goods. If 30 days have gone by since your goods have been received, unfortunately we can’t offer you a refund or exchange.
Exchanges (if applicable)
We replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com to make arrangements.
To return your product, contact firstname.lastname@example.org to begin the process.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you are located, the time it may take for your exchanged product to reach you, may vary.